Terms & Conditions


Any contract for the supply of items from this website is between you and Voymir. You agree to take particular care when providing us with your details and warrant that these details are accurate and complete at the time of ordering.

When ordering from this website you may be required to provide a username and password. You must ensure that you keep these details secure and do not provide this information to a third party.

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

Any order that you place with us is subject to product availability and acceptance by us. When you place your order online we will send you an email to confirm that we have received it. This email confirmation will be produced automatically so that you have confirmation of your order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your order. Once we have sent the confirmation email we will then check availability and contact you with a further email when your order is dispatched. If the items are not available we will also let you know by email. If your order has not been accepted you will be notified of this in writing together with the reasons.

All prices listed on the website are correct at the time of publication however we reserve the right to alter these in the future. We also reserve the right to alter the items available for sale on the website and to discontinue any product line.

The contract for the items will be accepted at the time of dispatch of your order. You must inform us immediately if any details are incorrect.

Cancellation and Returns

After your order has been delivered to you, you can change your mind within 14 working days. In that case you need to inform us either by email.

A full statement of your legal rights under the Distance Selling Regulations may be obtained in the UK from your local Citizen’s Advice Bureau or Trading Standards Office.

Original delivery charges are non-refundable and you will also be asked for the return postage cost if you request and exchange (which would be the same price as the original postage cost)

Even if P&P is free the original postage cost will be deducted.

If returning an item you the customer will be responsible for the cost of returning the item to us. We recommend a secure method that requires a signature on delivery.


We take complaints very seriously and aim to respond to your complaints within 5 business days. All complaints should be emailed to voymir@voymir.com

Limitation of Liability

Great care has been taken to ensure that the information available on this website is correct and error free. We apologise for any errors or omissions that may have occurred. We cannot warrant that use of the website will be error free or fit for purpose, timely, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website and we do not make any warranty whatsoever, whether express or implied, relating to fitness for purpose, or accuracy.

We do not accept any liability for any delays, failures, errors or omissions or loss of transmitted information, viruses or other contamination or destructive properties transmitted to you or your computer system via our website.

We shall not be held liable for any failure or delay in delivering items where such failure arises as a result of any act or omission which is outside our reasonable control.
We have taken all reasonable steps to prevent internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers or those of third parties.


We may alter or vary the Terms and Conditions at any time without notice to you.

The Terms and Conditions, any order form and payment instructions constitute the entire agreement between you and us. No other terms whether expressed or implied shall form part of this Agreement. In the event of any conflict between these Terms and Conditions and any other term or provision on the Website, these Terms and Conditions shall prevail.

If any term or condition of our Agreement shall be deemed invalid, illegal or unenforceable, the parties hereby agree that such term or condition shall be deemed to be deleted and the remainder of the Agreement shall continue in force without such term or condition.

These Terms and Conditions and our Agreement shall be governed by and construed in accordance with the laws of England and Wales. The parties hereto submit to the exclusive jurisdiction of the courts of England and Wales.