You may return unused items with attached tags and in original packaging within 14 days of delivery for a refund or exchange. Please also put a letter inside with your full details as follows: name, address, Ebay I.D, email address, contact daytime telephone number. Please also include a full and complete description of why you have returned the goods and if you would like an exchange or refund.
Original delivery charges are non-refundable and you will also be asked for the return postage cost if you request and exchange (which would be the same price as the original postage cost).
Even if P&P is free the original postage cost will be deducted.
If returning an item you the customer will be responsible for the cost of returning the item to us. We recommend a secure method that requires a signature on delivery.
If you have received the wrong goods or a faulty item please contact us ASAP to discuss the options available.